Layne Publications Frequently Asked Questions
Q - What makes Layne Publications' Jam Camp Lessons any different than the other
"jam along" CD's out there?
Q - What do I get when I purchase one of Jordan's Jam Camp Lessons?
Q - How will I receive my lesson?
Q - What do I do if I have a problem with a purchase, download, or I have lost my e-mail link?
Q - Are purchases through Layne Publications secure?
Q - What if there is a song I would like to learn but it is not listed on your website?
Q - What is the future for Layne Publications?
Q - What makes Layne Publications' Jam Camp Lessons any different than the other
"jam along" CD's out there?
A - Layne Publications focuses on developing the ability of individuals with the
goal of participating in a "group" jam session. Whether this is at home with the
provided audio files or with friends, the lessons we provide will develop the skills
needed. "Jam CD's" are no new concept however, the bulk of the products out there
miss the boat in developing the overall player in a huge way. Most instructional
material provides you with the TAB but never gives the student a chance to practice
it with any other instruments and if they do the music goes so fast you can barely
keep up. On the other hand there are jam along CD's out there that offer high
quality backup's but they never suggest to you how or what to play. This leaves
the student feeling that "group playing" is only something they can accomplish in
their dreams. When the reality is that with the proper steps and guidance they
could be playing along with others that very day! Layne Publications recognizes
this huge void and seeks to provide a "one stop" area for you and your friends
learning. A place where everyone is on the "same page".
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Q - What do I get when I purchase one of Jordan's Jam Camp Lessons?
A - Upon purchasing a song from this area of Layne publications you will receive
a TAB (sometimes more than one depending on the song and instrument), chord chart,
and two mp3's recorded by Jordan himself. The first mp3 will be of an entire bluegrass
band (guitar, mandolin, banjo, and bass) with a note-for-note recording of the TAB
that you received, as well as solo's on the other instruments (useful for practicing
rhythm). The second mp3 will be the exact same recording without the recorded solo
for your instrument.
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Q - How will I receive my lesson?
A - Upon verification of your payment you will automatically be shown a product
page where you can download your purchase immediately. You will also receive an
e-mail with a link allowing you to download the lesson from there in case you either
can't or don't want to download it from the web site.
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Q - What do I do if I have a problem with a purchase, download, or I have lost my e-mail link?
A - In the unlikely event that you have any problems with a purchase, you may email
customer support at
support@laynepublications.com.
We will respond within 24 hours by resending your lost download link or by emailing
your lessons to you. Our goal is for you to be completely satisfied with your lesson
and with our service. Please let us know if you have any issues that we did not
resolve to your satisfaction and we will make it right.
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Q - Are purchases through Layne Publications secure?
A - All purchases made through Layne Publications are processed through PayPal.
PayPal is known as the standard of transferring money safely online. For more
information on PayPal's security visit,
PayPal.
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Q - What if there is a song I would like to learn but it is not listed on your website?
A - If there is a song that you want to learn but is not currently available you
may request it by clicking the "request a song" link at the top of the page. By
requesting a song this in no way requires your purchase. This simply lets us know
that you would like to see the song available. On the other hand you may contact
Jordan directly at
jordan@laynepublications.com
and request a custom arrangement, key, or song that is not listed that you intend to buy.
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Q - What is the future for Layne Publications?
A - In the future Layne Publications will be your "one stop shop" for all your
learning needs. We will provide "Jam Camp" and video lessons for an array of
instruments and styles, not just bluegrass. We will also offer custom transcribing.
This will allow you to have a note-for-note tab of your favorite solo, by your favorite
artist, exactly the way they play it.
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Jordan will be developing a "workshop" material to sell to other instructors around
the world who would like to facilitate their own Jam Camp. This will give them
step by step direction and the tools they need to do their own camps with Jordan's
material.
We will also offer custom books, CD's, and DVD's of all our lessons. This will
allow you to make your own book or DVD with just the songs you want!
In addition to all of this we will be introducing a "Jam Camp Community". This
will be a free service where musicians can register and meet other musicians in
their area, genre, and skill level. There will be message boards and discussion
rooms where people can meet and schedule jams of their own.
